Since the Website ncertguide.com offers non-tangible, irrevocable goods we do not provide refunds after the product is purchased, which you acknowledge prior to purchasing any product on the Website. Please make sure that you’ve carefully read product description before making a purchase.

We offer refunds only for damaged printed notes. Make sure, user must have to provide a detailed video of received packages that are unopened and sealed. Digital Pdf ebooks are non-refundable.

For eligible refunds, we will process and credit the amount in your bank account within 5-7 business days. And we do not offer return/exchange/shipping as we are not eligible since ours is a service business.

Contacting us

If you have any questions, concerns, or complaints regarding this refund policy, we encourage you to contact us at [email protected].